Store and online channel, in a single stock pool
HaROS brings the store shelf and the website into the same real-time stock pool. It fulfills each order from the best-fit warehouse or store and gathers returns into a single flow. For fashion, electronics and chain stores.
Operations get harder while store and online stay in separate systems
In fashion, electronics and chain retail, most losses come from the store and online channel seeing stock differently.
Separate stock views
The store, website and marketplace each keep their own stock record. A product shown "in stock" online may be sold out in the store. The result: overselling and disappointed customers.
stock breaksFulfilling from the wrong point
The order ships from the central warehouse, not the nearest store. Delivery takes longer and transport cost rises, while stock in the store sits on the shelf.
delay · costComplex returns flow
When a product bought online is returned to a store, it is unclear which system the stock returns to. Manual tracking, lost stock and complaints pile up.
channel-independent returnScattered product information
Descriptions, images and variants (size, color) differ on every channel. Updating the catalog becomes separate work for each channel.
catalog inconsistencySeasonal demand forecasting
In fashion and electronics, seasons and campaigns change demand quickly. Without a forecast, excess stock and missed sales happen at the same time.
season riskCross-channel reporting
Store, web and marketplace are reported separately. Channel profitability and real demand are not visible on one screen, so decisions are delayed.
fragmented visibilityEvery order is fulfilled from one stock pool, at the best-fit point
HaROS OMS unifies store and online stock in one pool. It automatically assigns every order to the best-fit warehouse or store by distance, stock and cost. For fashion examples, take a look at our retail customers.
- Store and online stock are updated at the same time, in real time
- The order is fulfilled automatically from the best-fit warehouse or store
- Returns go back to a single stock pool whichever channel they come from
- Product information is managed from a single source in HaROS PIM (Product Information Management) and reflected on all channels
Order fulfillment screen — illustrative data
OMS, WMS and PIM carry the retail chain together
OMS is the center of order and stock fulfillment; WMS completes the warehouse side and PIM completes product accuracy.
HaROS OMS — orders in one pool
Store, web and marketplace orders are collected in one pool; the rule engine fulfills each order automatically from the best-fit warehouse or store.
HaROS WMS — warehouse and store on the same stock
Central warehouse and store stock are tracked in the same system. Transfer, replenishment and count tasks open automatically, keeping stock current everywhere.
HaROS PIM — product information in one source
Product descriptions, images and variants (size/color) are managed in one place; the same, consistent product information spreads automatically to all channels.
Results measured on one platform
These figures show the average improvements of HaROS customers; they vary by industry and existing infrastructure. See the case studies for examples.
Frequently asked questions
Which retail areas is HaROS suitable for besides fashion and electronics?
HaROS OMS, WMS and PIM work independently of industry; they are used in fashion, electronics, cosmetics and general retail chains. The variant structure and the rule engine are adjusted to your industry.
By which criteria is an order fulfilled from the warehouse or a store?
The rule engine looks at distance, stock status, shipping cost and store capacity together. You define the rules by your priorities (fastest delivery or lowest cost).
Does it connect to my existing e-commerce infrastructure and marketplaces?
Yes. HaROS has ready-made connections for marketplaces, e-commerce platforms and carriers. The full list is on the Integrations page.
How long does the move to shipping orders from stores (ship-from-store) take?
The move starts with a few pilot stores. Once stock synchronization and rule engine setup are complete, it rolls out gradually to all stores. Duration varies with your number of stores and existing infrastructure.
Can HaROS PIM manage a large catalog with many variants?
Yes. HaROS PIM manages catalogs with many variants, such as size and color, from a single center. You can run bulk updates and channel-level publishing.
Bring your retail operation together on one platform
Stock, orders and product information meet on one platform; store and online channels work with the same data.
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